If you choose to contact us directly by [web form/email/phone/in writing], you will need to provide us with:
- Enough information to identify you and the decedent (e.g., full names, address and customer or matter reference number);
- Proof of your identity and address (e.g., a copy of your driving license or passport and a recent utility or credit card bill); and
- A request with sufficient descriptive detail that allows us to properly understand, evaluate and respond to it.
We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information, or is someone authorized to act on such person’s behalf. We are not prohibited from sharing information necessary for us to follow applicable law, as permitted by law. WE ARE NOT REQUIRED TO HONOR YOUR REQUESTS IF CERTAIN EXEMPTIONS APPLY. We will respond to each request and if any exemption applies, we will explain the basis for such an exemption.