Home - AscensionPoint

MAKE A SECURE PAYMENT

Click here to securely and conveniently make a payment on behalf of the Estate by creating a private profile.

ASCENSIONPOINT RECOVERY SERVICES

Click here to learn more about who we are, what we do, why we are contacting you and more.

HELPFUL RESOURCES

Handling the financial matters of a deceased family member’s Estate can be a confusing and potentially upsetting ordeal. Click here to access helpful resources.

ESTATE RESOLUTION WITH RESPECT AND EMPATHY

AscensionPoint compassionately manages financial matters for its Client-partners when one of its valued Customers has passed away. You may have been contacted by us in our attempt to locate the Authorized Estate Representative (sometimes referred to as the Executor or Personal Representative) to discuss financial matters related to a Decedent’s Estate. If you are the Authorized Estate Representative of an Estate and wish to resolve a financial matter in our office, you may do so at this time by clicking here or by calling us toll free at (888) 806-9074 (TTY 711).

Resolve Estate

Please note that AscensionPoint does not seek to hold anyone personally responsible for any of the Estate’s financial matters and Authorized Estate Representatives and family members are not personally responsible for the financial obligations of the Estate. If you believe that you have been contacted by our office in error and are not an Authorized Estate Representative, please notify us in writing or by phone so we can discontinue further communications with you.

Please understand that the placement of a financial matter with our company is not a negative reflection upon the deceased. Our primary goal is to make the Estate resolution process as seamless as possible and you can expect that our culture of compassion will provide you with the utmost dignity and respect. In that spirit, we are happy to answer any questions you have. Please click here to view our most frequently asked questions.

AscensionPoint is a nationally licensed recovery specialist who is solely focused on Estate and Probate matters. We were established in 2007, have earned an A+ rating from the Better Business Bureau and are longstanding members of ACA International, InsideARM and other industry trade groups.

Testimonials

“I want to give a shout out to Kim who provided me with great customer service. She was comforting and polite, informative and was very sensitive throughout my call with her. I am very, very pleased with my experience and Kim did a great job.”

“I want to let you know what a fantastic job Kayla has done. She was patient, gave great assistance, and cheered me up even though I’m in a disaster zone. I want to give AscensionPoint kudos for hiring such a great employee.”

“I want to let you know how patient and understanding Georgette was throughout the process. I really like working with someone who has a soft and compassionate voice and said Georgette is the most pleasant person I have worked with during this time.”

“I want to take the time to let you know how patient, kind, and caring Pam was on the call.”

“I want to let you know how wonderful it was to work with Ben. He is a very nice, smart, patient and a very knowledgeable person!”

“I can’t compliment you enough; you let me talk and took the time to listen. You are the best. I want your supervisor to know how much you handled this with dignity”.

“I want to compliment Liz on her professionalism, breath of knowledge, demeanor and the empathy she displayed and helping me wind my way through a situation I never thought I would be in.”

“Mark was very gentlemanly like and treated me with nothing but dignity.”

“kudos to Justin and Beth…they did a wonderful job getting this taken care of and I appreciate the work they have done.”

“I lost both of my parents last year and dealing with the people at AscensionPoint has been the best experience I’ve had through this whole thing. I feel everyone has done what they said they will and in a timely manner, they have been very polite, really helpful and I really appreciate that.”

“I have been very impressed with your organization. Karen is the second person I have spoken to (John being the first) and their kindness and compassion are appreciated.”

“y’all have been a blessing to me and made this real easy”.

“Thank you, Anna, for taking the time to discuss everything last Friday and Saturday. It has been a pleasure to work with you on this…Thanks again – I wish we had spoken much sooner in the process!”

“I would like to thank you for the kindness of the gentleman I spoke to several months ago. I regret having taken so long to resolve this issue.”

“…A final note of gratitude for customer service agents I spoke to. They handled a difficult situation with great skill and compassion.”