Privacy Policy and Notice

(Effective October 1, 2019)

This Privacy Policy and Notice sets forth AscensionPoint Recovery Services, LLC’s (“AscensionPoint”) online information gathering and dissemination practices with respect to its website. This Privacy Policy and Notice addresses AscensionPoint’s practices regarding information collected directly through or from its website, via telephone, facsimile, postal mail, or other or additional offline means or media.


“Affiliates” means companies we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us. Ownership does not mean complete ownership, but means owning enough to have control.

“Non-affiliated third parties” means companies that are not Affiliates.

“Non-public personal information” means personally identifiable financial information provided by the consumer to obtain a financial product, or resulting from transactions with that product, or information that a financial institution obtains about the consumer in connection with the product. Examples of non-public personal information include social security numbers, financial account numbers, account balances, payment histories, transaction histories or any information that discloses that an individual has a financial relationship with a financial institution.

“Public personal information” means information that is public or a matter of public record. Examples of public personal information includes publicly available property records, probate records, court records, obituaries, addresses and telephone numbers.

Privacy Policy

AscensionPoint may collect, use and store different types of personally identifiable information, including but not limited to, your name, address, e-mail address, telephone number, file number and payment information pursuant to applicable law. However, we here at AscensionPoint do not sell personal information. We do not share Non-public personal information with Non-affiliated third parties except to the extent necessary to aid us in servicing or managing accounts in the ordinary course of business. AscensionPoint will only disclose information to Affiliated and Non-affiliated third parties as permitted or required by applicable rule or law, including but not limited to, the Fair Debt Collection Practices Act (“FDCPA”), Health Insurance Portability and Accountability Act (“HIPAA”) and Gramm Leach Bliley Privacy Act (“GLBA”). We may share information we collect with third parties that provide mailing and/or other collection-related services to us. When we share your information with these companies, they are required to limit their use of your information to the particular purpose for which it was shared and they are not allowed to share it with others except to fulfill that limited purpose. In addition, if permitted by applicable law, we may also share your information with our affiliated and non-affiliated third parties. We restrict access to Non-public personal information about you to those employees who need to know that information to service your account or manage our business. We maintain physical, electronic, and procedural security measures to protect your information. Personal data is retained in line with our retention policy and will delete or anonymize information once it is no longer needed. You may have other privacy protections under state or federal laws.

AscensionPoint may collect, use, and store analytic information gathered from your visit to its website. This could include the date and time of your visit and the URL of the website that was linked from.  This information may be used to measure the number of visitors to the various pages on the AscensionPoint website, to help make improvements to the information contained on the site, and to better serve website users. AscensionPoint also collects, uses, and stores the e-mail addresses of persons or entities that communicate with AscensionPoint via e-mail, information knowingly provided by website users, and information regarding which website pages are accessed on our website. Personal information contained in e-mail sent by individuals to us may be used to answer questions, follow-up on suggestions or complaints, process requests or transactions, or improve the level of service.

Except as necessary for AscensionPoint to provide the services, information, or products requested by a consumer or client, or except for the disclosures identified in the preceding paragraph, a consumer may opt out of having his or her personally identifiable information, which has been voluntarily provided to AscensionPoint, prospectively retained by AscensionPoint, by contacting it via postal mail at the address set out below or at the following e-mail address:

AscensionPoint Recovery Services, LLC
Attn: Compliance Dept.
200 Coon Rapids Blvd., Suite 200
Coon Rapids, MN 55433

E-mail posted or sent through this website may not be secure against interception by unauthorized individuals.

AscensionPoint reserves the right to amend this Privacy Policy and Notice at any time with or without notice. Any new or revised Privacy Policy and Notice will be posted on the website for at least 60 days after the change. It is the obligation of users visiting the website before the change to learn of changes to the Privacy Policy and Notice since their last visit. Any change to this Privacy Policy and Notice shall be effective as to any website user who has visited the website before the change was made.