Survivor Centricity® is a unique service we offer to financial institutions and financial matter acquisitions companies to resolve a Decedent’s financial matters on our Clients’ behalf. Our approach emphasizes:
- Sensitivity and empathy to grieving family members
- Mitigating issues to ensure a smooth resolution of the financial matters of an Estate.
- Superior Customer service
- Informing and advocating with lawmakers issues important to deceased family members in the context of deceased recoveries
Our three-step strategy for implementation includes:
Survivor Centricity® has resulted in increased recoveries by our Clients and improved satisfaction by Decedent’s family members. Since launching the service in 2007, we have sustained a 10-year growth average of 26% highlighted by AscensionPoint topping $100M in revenue in 2020 alone. Survivor Centricity® also focuses on meeting with government agencies and regulators to educate and inform them of the issues facing Estate representatives relating to satisfying Estate obligations.